Pet friendly taxi in Kingston

Why booking ahead matters with pets

Not every private hire car can take an animal, and not every driver is comfortable with one. Some drivers have allergies, and an exempt driver can refuse to carry pets for medical reasons. That is why we ask you to tell us about your pet when you book. We then send a driver and car that suit the journey, rather than you finding out at the kerb.

When you book, let us know:

• What kind of animal it is, and its rough size
• Whether it will be in a carrier or crate, or on a lead
• How many pets are travelling
• Whether you are going to an appointment with a fixed time

Assistance dogs are always welcome, and you do not need to pay extra for one.

Common pet journeys from Kingston

Most of the pet journeys we drive are short local trips:

• Vet appointments, including follow-up visits after surgery when walking is not an option
• Groomers, where drop-off and collection times can be hours apart
• Kennels and catteries before and after a holiday, often on the same day as an airport run to Heathrow or Gatwick
• Moving house with animals when the removal van has no room
• Visiting family across south-west London and Surrey

If your vet has told you to bring your pet in urgently, call us on 020 8390 5395. We run 24 hours a day and will tell you how soon a car can reach you.

Keeping your pet comfortable

A taxi ride can be stressful for an animal. A few things make it easier:

• Cats and small animals travel most calmly in a secure carrier
• Bring a blanket or towel for dogs to sit on, especially after a muddy walk
• Larger dogs are often happier in an estate car with more space; ask for one when you book
• Give your pet a chance to go to the toilet before the journey

Our drivers will help you in and out of the car with a carrier, and they will take the corners gently.

Fares and cleaning

The fare is fixed when you book. If an animal causes damage or significant mess, a cleaning charge may apply, as explained in our terms. Using a carrier or blanket usually avoids any problem.

Booking a pet taxi

Book as early as you can, especially for vet appointments with a fixed time. Tell us the address of the vet, groomer or kennels and how long you expect to be there if you need a return. If your pet is unwell or in pain, let us know so the driver can take extra care.

Pets and family travel

If you are travelling with children as well as a dog, a minibus gives you room for everyone. For regular weekday journeys without a pet, see our school run taxi page.

Written by the Kingston Airport Transfers team. Last updated 2 October 2026.